Frequently Asked Questions

Get answers to common questions about Moment In Time For 2.

This package features synchronized massages, aromatherapy, dual facials or body treatments, scalp or foot therapies, and access to relaxation lounges. Services can be tailored to preferences and may vary by location and duration; ask reception for current inclusions and upgrades.

Yes. Each guest can select different therapies within the coordinated session. Therapists will schedule treatments to ensure both services flow smoothly together. Please notify us when booking about preferences, medical conditions, or time differences to optimize your shared experience.

Most packages run between 90 and 150 minutes depending on chosen treatments. Our team confirms exact duration at booking, ensuring enough time for synchronized services, pre-treatment consultations, and relaxed post-treatment rest in the lounge.

Absolutely. New clients are welcome; we provide thorough intake forms and consultations to accommodate health history and preferences. Our staff will guide you through options and adjust pressure levels or modalities to create a comfortable, safe, and memorable first-time shared experience.

Yes. We offer private couple suites and can accommodate gender-specific therapist requests when possible. Please indicate preferences at booking; we’ll do our best to honor them while scheduling to ensure simultaneous sessions and privacy within our luxury treatment spaces.

We require 24-48 hours notice for cancellations or reschedules to avoid fees; specific policy varies by promotion and length. Late cancellations or no-shows may incur a charge. Please review confirmation details or contact reception for booking-specific terms.